Exchange at individual rate gives you opportunity to propose your own exchange rate. It is a good option for customers, who have time and would like to have the most beneficial rate possible. Using this option you have to be prepared to wait for the opposite offer to appear, as there is a need for opposite offer to appear (of one or a couple of users) . It can last a couple of hours or longer.
To order exchange at individual rate, after logging in Pluskantor.pl┬áyou need to click on ÔÇťNew exchange orderÔÇŁ, then choose a currency pair to exchange eg. PLN/USD , write down an amount and choose ÔÇťindividual exchange rateÔÇŁ. Then you have to accept by clicking ÔÇťAcceptÔÇŁ. From this moment your order is ÔÇťopenÔÇŁ ÔÇô it means in process. When the opposite offer appears and it is finalised you will automatically get information by e-mail.