How can we help you? (FAQ)
Here you can find the most often asked questions and answers.
Getting Started with Pluskantor
Why my registration data must be correct?
How to create an account in Pluskantor.pl?
How to transfer money into my wallet in Pluskantor?
How to make a payment from a foreign bank?
Why do I need an individual transfer title starting with PK/…?
Do I need to have a foreign currency account to use Pluskantor.pl?
How to deposit and withdraw money in the fastest way?
Account in Pluskantor and fees
How much does Pluskantor.pl cost?
Does Pluskantor.pl give discounts?
How much does it cost to have an account in Pluskantor.pl?
How do I add the account for transfers from Pluskantor.pl?
How do I change my phone number?
How much does it cost to send a transfer in an express mode?
Can I exchange money in non-working days?
How can I exchange money in Pluskantor.pl?
What is exchange at the best rate, how to order it and how long does it take?
What is exchange at “own rate”, how to order it and how long does it take?
Can I change my order?
How to order a withdrawal from Pluskantor.pl?
Banks and transfers
Fees for transfers
What banks are supported by Pluskantor.pl?
What banks is Pluskantor.pl integrated with?
What happens to my funds, when I forget to give individually transfer title PK/ …?
What comission do banks take?
How to make the cheapest currency payment from a bank in which Pluskantor.pl doesn’t have an account?
How long do transfers to and from wallet last?
How can I add a foreign account?
Does Pluskantor.pl send text messages abroad?
Does Pluskantor.pl transfers money in express mode to all the world?
Does Pluskantor.pl accept currency incomes from all over the world?
What is a bank account in IBAN system?
How long does it take to send the currency in express mode?
What is spread?
What is FOREX?
What is SEPA?
What is BIC code?
What is SWIFT?
An account in the IBAN system?
Individual transfer title PK/ …?